Seminar.At! Seminartypen
Seminar:
Customer-Oriented Selling in International BusinessHow to Stop Pushing Products and Begin Pulling Customers
Never has the world of sales been more challenging than it is today: We have the task of bringing our products and services onto a global marketplace where they compete with a world of other manufacturers and service providers. How can we even stay on the playing field when we are competing with a local manufacturer in France, Japan or the US? You will find the answers in this seminar.
Inhalt:
Day I
1. Interactive Introduction
2. Communication as key to selling
3. First impressions
4. Building Relationships
Day II
5. Stages of the Sales Call
6. Active Listening: the secret weapon of great salespeople
7. Argumentation
8. Overcoming objections
9. Special conditions for Telephone Sales
10. Role plays focusing on difficult sales situations
11. Debriefing and Feedback
Ziele:
The present trainer will:
• provide detailed information and impart practical knowledge
• show established approaches and answer concrete questions
• give the basics for decisions and expose useful orientation guides
• hand over experiences and sources of information
• ask for experiences of the attending participants, incorporating these into the seminar
• impart abilities to estimate potential risk in a realistically way
• encourage an exchange of information and experience between the participants
Methode:
A well-balanced combination of interactive lectures, case studies, simulations and exercises, discussions, presentation exercises and exchange of experience.
Anbieter: Global Competence Forum GmbH
Weitere Seminare dieses Anbieters...
Ähnliche Seminare aller Anbieter...
Termine
ÜbersichtTermine für dieses Seminar auf Anfrage! |
zurück...